Navigator support · $79 for 45 minutes

Talk to a Patient Navigator

Tell us what you're trying to do — even if all you can say is "I don't know where to start." A navigator reads every request and answers in plain language. A navigator will contact you within two business days.

Call Appalachian Access(276) 970-3072

Not sure what you need? Leave the first question as I don't know where to start — we'll take it from there.

What do you need?

Short summary (optional)

Tell us what's going on, in your own words

Condition or diagnosis (optional)

Where are you? (ZIP or county)

How soon?

How should a navigator reach you?

Phone number or email to use

Your consent to share this information

Nothing is shared until you agree. We save what you agreed to, and the version you saw, on your consent record.

I consent to share the personal and health information in this request (and my access profile) with an Appalachian Access navigator, so they can help me find and reach care.
I understand navigation is help finding care — not medical advice, a diagnosis, treatment, or a guaranteed appointment — and that Appalachian Access does not provide emergency services.
I consent to be contacted the way I chose above about this request.

Patient navigation is a paid service: $79 for a 45-minute session. Your navigator confirms the cost before any work begins. If this is a medical emergency, call 911. If you are in crisis, call or text 988 for the Suicide & Crisis Lifeline.

Create a free account to send this

We only need an account so a navigator can reach you and so you can follow your request. Browsing trials, services and clinic days never requires one.

Create a free account

What a navigator does

• Explain your options in plain language
• Look for specialists, clinics and clinical trials near you
• Help with paperwork, scheduling and preregistration
• Help you plan travel, transportation and telehealth access
• Follow up after a referral to see whether you got care

What a navigator cannot do

• Diagnose a condition or tell you what is wrong
• Prescribe, change or advise on medication or treatment
• Give medical, legal or insurance advice
• Guarantee an appointment, acceptance into a trial, or coverage
• Provide emergency or crisis care

If this is a medical emergency, call 911. If you are in crisis, call or text 988 for the Suicide & Crisis Lifeline.

Read our privacy, consent and safety information →